Understanding Communications

What it's for

Communications is where you reach your whole center — parents, staff, or specific groups — with announcements and messages. It also keeps a record of everything you've sent and how many people have read it.

Where to find it

Communications (under Daily Operations).

How the pieces fit together

• Send Communication — the button at the top opens the compose screen where you

write and send an announcement.

• Announcements tab — a searchable history of everything you've sent, with each

item's date, status, audience and read count.

• Templates tab — reusable message templates so you don't rewrite the same message

every time.

• Stat cards — a quick snapshot: Announcements this month, Messages delivered

all-time, Templates available and Sent Today.

Reading an announcement in the list

Each row shows:

• the subject,
• the date it was sent,
• its status — Delivered or Draft,
• its audience — for example All Parents, All Staff, All Students, a Targeted Group,

or a Specific Recipient,

• a read count, such as "1/3 read".

Tips & limits

• Use the search box to find an announcement by parent name, student or content.
• A Draft is saved but not yet sent — open it to finish and send.
• Set up templates first if you send the same kinds of messages regularly.

Related articles

• How to send an announcement
• How to create a message template
• How to review delivery and read status